We focus our research and engagement on how consumers adopt, use, and evaluate AI-powered digital services across the healthcare, education, retail, and financial sectors.
Advancing consumer-centered research and collaboration that supports the development of trustworthy, inclusive, and responsible AI-powered digital services.


Our team utilizes advanced methodologies to transform raw data into meaningful insights, enabling strategic decisions and efficient solutions for your projects.

We provide comprehensive reporting services that communicate research findings clearly, helping you share results effectively with stakeholders and clients.

Tailored research solutions are crafted to meet your specific needs, ensuring relevance and precision in every deliverable we provide.
At the Digital Services Marketing Research Cluster, our research spans four key service sectors mainly healthcare, education, retail, and financial services where we examine how consumers adopt, experience, trust, and evaluate AI-powered digital services. Across these areas, we aim to generate insights that support more consumer-centered, trustworthy, and responsible innovation.
